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Ask Russell H. Your Own Question

Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 464
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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Faxes received and copies coming out blank

Customer Question

Faxes received and copies coming out blank
Submitted: 10 months ago.
Category: Office Equipment
Expert:  Nathan replied 10 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Sid.

I will do my very best to help you with this, at a fraction of the cost you'd pay a local tech to come out. Just as with a repair shop, if it turns out that further parts or repairs are required, I would still wish to be credited for my time. We are independent techs here working on our own time, and I would not be willing to provide a free service, regardless of outcome.

Assuming you wish to continue with that understanding:

What is the make/model of the printer?

Customer: replied 10 months ago.
Thank you for your help but it has started to print again so I will not require any assistant
Expert:  Nathan replied 10 months ago.

You're welcome.

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