Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Sid.
I will do my very best to help you with this, at a fraction of the cost you'd pay a local tech to come out. Just as with a repair shop, if it turns out that further parts or repairs are required, I would still wish to be credited for my time. We are independent techs here working on our own time, and I would not be willing to provide a free service, regardless of outcome.
Assuming you wish to continue with that understanding:
What is the make/model of the printer?