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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 9528
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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MY XEROX 7535 COPIER IS PRINTING LIGHT ON ONE SIDE OF YELLOW

Customer Question

MY XEROX 7535 COPIER IS PRINTING
LIGHT ON ONE SIDE OF YELLOW COPY
I CHANGE THE DRUM BUT IT DID NOT HELP
Submitted: 10 months ago.
Category: Office Equipment
Expert:  Russell H. replied 10 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

If the yellow color is the only one that fades on one side, then you have a problem in the yellow section of the print engine. I would advise you to look in the yellow section, see if there is any spilled toner (of any color whatever) obviously there, and also check the yellow toner level (and if it isn't at least 1/3 full, contemplate replacing the yellow cartridge.)

If the fading is only in one color, also, then the drum wasn't defective, unless it was the drum for just that one color - and some color printers don't have a drum for each color, it varies with the design. Was the drum you replaced 'The' drum? or just the yellow drum? If there is a drum for each color in the model 7535 (I can't recollect offhand, I confess), then the yellow drum only would need replacing, of course.

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