How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Russell H. Your Own Question

Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 464
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
13568747
Type Your Office Equipment Question Here...
Russell H. is online now
A new question is answered every 9 seconds


, I can send a fax but there is no dial tone to receive

Customer Question

Customer: Hi, I'm Deb,
JA: Thanks. Can you give me any more details about your issue?
Customer: I can send a fax but there is no dial tone for me to receive a fax, for some reason the mode has changed it's self from Auto RX ECM to MANUAL RX
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Office Equipment Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes, how is payment made?
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Deb.

What is the make/model of your machine?

Related Office Equipment Questions