Hello and welcome to Justanswer, my name is ***** ***** I will do my best to assist you.
Can you verify the full name brand and model of the device that you are having issues with?
Thank you for your response,
Before I , or anyone else calls. I need more information about the specific issue you are having, so that the person with the right skillset can assist you.
And considering that this device falls under office equipment, I have to opt out and switch you to the correct category.
Hello, my name is Rusty. Sorry to keep you waiting, this isn't always an easy fix. Here are some steps to take:
Starting with the copier OFF
1. Turn ON the main power switch (SW1).2. With the Utility/Counter key pressed, turn ON the power switch (SW2).3. Press [Trouble reset] to release a trouble with [OK] displayed.4. Turn OFF and ON the power switch (SW2).
Error C-6702AGC abnormality.AGC counter overflowInvolved parts:CCD board (CCDB)Exposure lamp (L1)L1 inverter (L1 INVVB)Scanner motor (M2)Overall control board (OACB)