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Richard
Richard, Customer Service
Category: Office Equipment
Satisfied Customers: 31166
Experience:  Over 20 years fixing Electronically devices
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Ricoh sp213snw How do I make it work with windows 10?

Customer Question

Ricoh sp213snw
How do I make it work with windows 10?
Submitted: 11 months ago.
Category: Office Equipment
Expert:  Richard replied 11 months ago.

Hi there and welcome

you will need to download and install the windows 10 driver for the printer which you can get from my link below

http://support.ricoh.com/bb/html/dr_ut_e/ra/model/sp213suw/sp213suwen.htm#Microsoft Windows 10 (x64)

First, uninstall the Ricoh if it is already installed on the windows 100 computer, then download and install the drivers from the link above.

It should then print from the computer.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

Customer: replied 11 months ago.
When I click on the link, which one under Microsoft Windows 10 do I choose?
Expert:  Richard replied 11 months ago.

You install all three there.

Customer: replied 11 months ago.
Hi,I installed them and the printer will work only with a USB cord, not wireless. Did I do something wrong?Ginger
Expert:  Richard replied 11 months ago.

When you are installing it, you need to choose to connect it to the wireless network, you choose to use it with a local connection.

Please run the installation again, and make sure to choose to connect it to the wireless network.
Let me know the results please.

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