Thanks for that information.
This is a failing print head. Its pretty easy to replace and I will help you with that. It comes with easy to understand instructions as well.
You can order one from Best Buy or Sears, or Staples even.
I will stick with you until this is complete,
Please rate kindly thus far, it won't cost you anything to rate my service to you kindly,
Then you can reach me by simply replying to this message anytime.
There is no cost to rate ;-)
Thank you and have a nice day!
Once you rate, I will see that, and put your question in my priority list so when you reply I will get that and continue even though the site shows that it will close the question. It doesn't actually stop out communications until we are through and the job is complete;-)