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May I ask if you are making the scan from your computer or by pressing the scan button on your scanner?
I will be standing by.
Is there a problem with the last piece of paper? (ie: there is a rip in it)
After the scan is complete, does it save all of the sheets except for the last one or does it not save anything?
Thank you for the clarification. I am very familiar with the Xerox 6500 series. More often than not, a simple powercycle will fix most issues. Have you tried turning it off, removing the power cord, waiting 10 seconds, plugging the cord back in, and turning it back on? If not, please do that and update me on your status. I will be standing by.
Thank you for the update. I have run out of ideas.
For this reason, I am opting out of the question and allowing another expert the chance to help.
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Thank you for your patience.