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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 464
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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Re: HP Officejet Pro 8620 Fax machine not functioning. I

Customer Question

Re: HP Officejet Pro 8620
Fax machine not functioning. I hear dial tone but faxes are unable to transmit. Screen states auto reply on. Please advise what I need to do on my end?
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Michael replied 1 year ago.

Hi, I am Tech Michael and will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem

, the quicker I can help ;-)

3. Remember to leave a Positive Rating after we're finished. it doesn't cost anything additional to rate kindly;-)

I am only compensated for my time and expertise if you rate kindly.

How old is your Officejet pro?

Also were there nay power outages or storms just prior to this problem?

Thank you

Tech Michael

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