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Michael Hannigan
Michael Hannigan, Technician
Category: Office Equipment
Satisfied Customers: 11185
Experience:  25+ Years of Experience in Computers and Electronics. Office Equipment Expert.
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Paper jam in finisher in Copystar 5035

Customer Question

Paper jam in finisher in Copystar 5035
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Michael Hannigan replied 1 year ago.

hello. My name is***** can help you with your question.

The first thing have to use make sure that there is no paper jammed. Please open the access panels and check carefully to make sure that there is no paper – even a very small piece of paper – in the paper path. It only takes a very small piece to cause a sensor to signal a jam. If this does not take care of the problem, you may have a faulty sensor that needs to be replaced.

Mike

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