Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.
Once you clear the paper jam properly, please follow the steps below:
1- Put it in 'Copy' mode
2- Press on the keypad: P * C * 14
3- Click Execute and press 'Yes'
4- Then press the 'Copy' tab.
5- This should reset the menu and jam condition.
Please let me know if it worked!
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Please read below also:
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