How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 10157
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
13568747
Type Your Office Equipment Question Here...
Russell H. is online now
A new question is answered every 9 seconds

Ricoh Aficio SP C410dn can't calibrate color registration.

Customer Question

Ricoh Aficio SP C410dn can't calibrate color registration. Help?
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Please tell me more about what is being attempted, how, and what failure indication there is.

Customer: replied 1 year ago.
From Menu->Maintenance->Quality Maintenance->Color Registration->Auto Adjust->OK the response is "Color Registration could not be performed."
Expert:  Russell H. replied 1 year ago.

Some suggest re-seating the PCUs. (Or, if one color is off, reseating just that color's PCU.)

Does a color error or image error accompany the problem?

What is the toner level in the machine's various colors?

Customer: replied 1 year ago.
Color registration is out of alignment.The toners are all more than half full.
Expert:  Russell H. replied 1 year ago.

OK. Do you know how to re-seat the PCUs?

Related Office Equipment Questions