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Viet - Office Tech
Viet - Office Tech, Technician
Category: Office Equipment
Satisfied Customers: 35232
Experience:  Troubleshoot office devices.
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Have there been reported instances of problems with canon

Customer Question

Have there been reported instances of problems with canon imageclass 4150 and win7?
we have tried all day to get our new computer to recognize the printer to no avail. already installed drivers 4 times, canon page says no software available win7 os. But internet indicates that printer is compatible w win7.
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Viet - Office Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is your printer currently working with the old computer, if you still have the old computer?

Can you click on Start, thenright-click on Computer, then click on Properties, then check if your System type: is 32-bit or 64-bit?

Did you download/ install the MFDrivers For your correct Windows 7 system type at the Canon website below?

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/imageclass_series/imageclass_mf4150#DriversAndSoftware

and/or at website:

http://search-sg.canon-asia.com/canon__sg_en__sg_p_en/search.x?ct=Support&hf=category%09zubaken&cf=model_sm:imageCLASS+MF4150&d=DOWNLOADS

Please reply at the box below to continue troubleshooting. Thank you.

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