How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Nathan Your Own Question

Nathan
Nathan, Engineer
Category: Office Equipment
Satisfied Customers: 20450
Experience:  Owner of IT consulting/services company.
59725966
Type Your Office Equipment Question Here...
Nathan is online now
A new question is answered every 9 seconds

I have a Canon MX922. Does my printer have to be in the on

Customer Question

I have a Canon MX922. Does my printer have to be in the on position all the time to receive a fax. I have an answering machine attached to the phone.
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Yes, the printer would need to be on and in the ready state (auto answer) to pick up faxes without needing your intervention.

In that situation, it really won't work well with the answering machine. You'll need to either choose one or the other to leave on all the time, consider getting a dedicated fax line, or just receiving your faxes manually (when the line rings, press the START button to initiate the receipt of the fax).

Related Office Equipment Questions