How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Freddy M. Your Own Question

Freddy M.
Freddy M., Customer Service
Category: Office Equipment
Satisfied Customers: 18398
Experience:  Years of experience
15852642
Type Your Office Equipment Question Here...
Freddy M. is online now
A new question is answered every 9 seconds

My xerox phaser 7760 printer is stuck warming up. Brand new

Customer Question

My xerox phaser 7760 printer is stuck warming up.
Brand new fuser installed. Brand new imaging unit installed.
Still no go. Had a technician out before replacing fuser, he said it had to be the fuser but I am still warming up. What else could it be?
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. The imaging unit would not have caused something like this though the fuser normally will. Since that has already been replaced the problem is normally either the thermistor or the halogen lamp. You would need a technician to replace either. It sounds like you have a low or open heat error since it never warms up fully or gets to hot, see this page for an explanation of what can cause this from the service manual: Click Here If you have any questions at all click on reply to expert and let me know. If not please don’t forget to leave a positive rating for my help - it is greatly appreciated. Please note you are rating me only not this site or your Xerox.

Related Office Equipment Questions