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Freddy M.
Freddy M., Customer Service
Category: Office Equipment
Satisfied Customers: 18398
Experience:  Years of experience
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My brother all in one fax is not sending faxes it keeps

Customer Question

my brother all in one fax is not sending faxes
it keeps replying busy no matter where the destination is
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem.

Please send a 1 page black and white fax to 1-***-***-**** let me know if you get a return fax within 10 minutes. If you do it means your machine is fine and the problem is on the other end.

If you do not let me know what it does.

Customer: replied 1 year ago.
Faxed to ***********
Result busy
Expert:  Freddy M. replied 1 year ago.

What model Brother is this?

Customer: replied 1 year ago.
Brother Mfc-j870dw
Expert:  Freddy M. replied 1 year ago.

Can you still receive a fax? Does it have a dial tone? Are you using VoIP? Are you using DSL?

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