Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem.
Please send a 1 page black and white fax to 1-***-***-**** let me know if you get a return fax within 10 minutes. If you do it means your machine is fine and the problem is on the other end.
If you do not let me know what it does.
What model Brother is this?
Can you still receive a fax? Does it have a dial tone? Are you using VoIP? Are you using DSL?