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Ask Russell H. Your Own Question

Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 464
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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My Casio PCR 365A is giving a E94 error message and is stuck

Customer Question

My Casio PCR 365A is giving a E94 error message and is stuck there. I have checked for paper jam per manual -did not fix problem
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Freddy M. replied 1 year ago.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. Is it the same number every time if you turn it off and on?
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Customer: replied 1 year ago.
Expert:  Freddy M. replied 1 year ago.
That is not a good sign since you already check for paper and ribbon jams. How old is it? Did you happen to get an extended warranty?
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