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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 464
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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I bought a new Brother MFC-J4220WD all-in-one printer. I cannot

Customer Question

I bought a new Brother MFC-J4220WD all-in-one printer. I cannot get the scanner driver to install on my MacBookPro...and I've tried everything. I get a notice that says "Installation has failed. Contact software manufacturer." Can you help??
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me which version OS mac you have please. You can go to my link below and it will tell you if your not sure
http://whatsmyos.com/
Thank you

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