How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Customer Service
Category: Office Equipment
Satisfied Customers: 33107
Experience:  Over 20 years fixing Electronically devices
32989067
Type Your Office Equipment Question Here...
Richard is online now
A new question is answered every 9 seconds

How do we get a aurora shedder unstuck with paper ?

Customer Question

how do we get a aurora shedder unstuck with paper ?
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you attempt the following please
remove the waste basket from the shredder and empty it.
Place the switch in the "R" reverse mode. In most cases this will clear the jam. If necessary, grasp the paper and gently tug on it, making sure to keep your fingers clear of the cutting teeth.
Turn the shredder off and unplug it from the outlet if there is still a jam.
Use a blunt object such as a screwdriver to pry pieces of paper or plastic out from between the cutting teeth. Once you have removed as much obstruction as possible, plug the shredder into the outlet and set it in the reverse mode.
Repeat the previous steps until the jam is clear.
Let me know the results please

Related Office Equipment Questions