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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 464
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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My fax machine beeps 3 beeps when I try to use it. I can't

Customer Question

My fax machine beeps 3 beeps when I try to use it. I can't copy or fax. It just beeps.
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Nathan replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Can you tell me a bit more about the problem please:1) Is this a dedicated fax line, or a shared voice/fax line?2) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)3) Do you have dsl service on the same line? 4) Make/model of the machine?
Customer: replied 1 year ago.
I believe it is a shared voice/fax line.
It is a landline from AT&T.
I do noy hace dsl service
It is a Brother Intellifax 2820
Expert:  Nathan replied 1 year ago.
What do you see on the display screen of the brother?If someone tries to send you a fax, what happens?
Customer: replied 1 year ago.
Hello Nathan,
Thank you but I solved my own problem. I will not need your help.
Evelyn
Expert:  Nathan replied 1 year ago.
I'm glad to hear it is working, Evelyn. Have a good day,Nathan

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