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Russell H.
Russell H., Service Tech.
Category: Office Equipment
Satisfied Customers: 464
Experience:  10 yrs fixing office equipment. Decades of typewriter fixes.
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Whne sending fax not get confirmation . also get message printed

Customer Question

whne sending fax not get confirmation . also get message printed poor line condition the phone company has serviced twice in the last two weeks found no problem
Submitted: 1 year ago.
Category: Office Equipment
Expert:  Nathan replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. Can you tell me a bit more about the problem please:1) Is this a dedicated fax line, or a shared voice/fax line?2) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)3) Do you have dsl service on the same line?4) Have you tried other fax machines on the same line?5) Are you able to receive?

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