Hello. I have a DSS Player Transcription Module for my DS-40 recorder and AS-2400 Transcription Kit. Problem: I have changed computer. I have installed the programs on my new computer (Windows 7). However, am not able to transfer my several audio files. Would like to do this transfer keeping them as currently organized. Thanks for the assistance.
Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find a Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!
Hello Gina. I am still waiting for a response. Thanks.
Thank you for your patience, your business is very important to us, we are waiting on the Professional with the right expertise to come online. Feel free to let us know if you would like us to continue searching for a Professional or if you would like us to close your question. Thank you for your understanding!
When I first came to the site, the person who "responded" was a young man who apparently had expertise with the Olympus DSS ... ??
Hi, my name is XXXXX XXXXX will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible. If you are new to the site, this is briefly how it works: 1. We will go back and forth exchanging information (if needed) about your problem until we're finished. 2. I will only give you the best possible Answer for your problem without the ability of actually being present with you.3. Understand that I am a real hands on Master Technician and fix these issues everyday in my shop in FL.4. Remember to leave a Positive Rating after we're finished to compensate me for my time just like you would at a repair shop. * Favorable outcomes are always desired, but are sometimes out of both of our control. Which version of Windows did you have before this Windows 7 computer?
Hello Carl. Windows XP.
Ok, what happens exactly when you try to perform a transfer? Is the Windows 7 a 64 bit version by chance? This is a 32 bit compatible software only and isn't cleared for Windows 7 32, but it may still work. Let me know.
Yes. It is a 64-bit OS. I've uploaded the files to Dropbox. Tried to copy and paste, also drag and drop - e.g. Folder A (Dropbox) to Folder A (DSS Player download tray). No message. Just could not be done.
Carl. I am going to table your assistance for now. I might have resolved the problem. Thanks, anyway.
Sorry for the delay. I was traveling today for the Holiday here in the states.
I'll cancel this out if that is what your looking to do. I'm still available to help in any way as well. I'll be looking forward to hear whatever you decide.
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Please cancel. Happy 4th!