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I have a Kodak ScanMate i1120 Scanner.I am trying to scan

 

Customer Question

I have a Kodak ScanMate i1120 Scanner.

I am trying to scan many pages from an old book at good quality. However, whenever I set the dpi above 300, a very precise and distinct vertical line (though small) appears down the middle of the text on every page unfailingly.

This is not the generic dust problem. It only happens on scans above 300 dpi. Why would this line be appearing? Is there anything I can do to get rid of it?

Thank you in advance.

 

Optional Information:
Make: ScanMate
Model: i1120

Already Tried:
Clearing the built-up dust from the scanning bed.

Submitted: 295 days and 2 hours ago.
Category: Office Equipment
Value: $38
Status: CLOSED
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Expert:  Russell H. replied 294 days and 18 hours ago.

I suggest that, whatever software or procedure you are using to produce the higher-density scans, you might want to try alternate software / another scanning program / a different procedure, first of all.

The line may - hopefully - not be a product of the hardware or a defect in it, but a minor error in the scanning program's compatibility or interpretation of signals/data from the scanner, etc.

A question: is the line exactly halfway between the left margin and the right margin of the scan? or is it off center?

Customer replied 294 days and 13 hours ago.

It seems to be exactly halfway. If not, it is slightly off center. Again, it is very thin.

I am only using the software which came with the ScanMate i1120 itself.

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Expert:  Russell H. replied 294 days and 8 hours ago.

How old is your Kodak ScanMate ? measured in months or years from the date of purchase.

Do you have a Windows PC for a computer, or is it an Apple computer running MAC OS X ?

Customer replied 294 days and 6 hours ago.

The ScanMate was bought last Christmas. So it is about a half a year old.

Windows PC.

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Expert:  Russell H. replied 294 days and 4 hours ago.

What version of Windows does your PC have on it, please?

I want to suggest a means of using different software to scan with, to see if you get different results, but need to know your Windows version first, please. Thanks.

Customer replied 294 days and 2 hours ago.

Windows 7 Home Premium,

Customer replied 294 days and 2 hours ago.

Windows 7 Home Premium

Customer replied 294 days and 1 hours ago.

Russell, I might have figured out the problem. The papers pass through the ScanMate in one continuous motion whenever you scan in 300 dpi or less. Above 300 dpi, the ScanMate, probably to conserve more detail, has papers pass through in two stages. The interruption occurs about halfway through through each page. This slight interruption looks to be the cause of that slight line down the middle of these scans.

I wish I could get rid of that still.

Customer replied 293 days and 23 hours ago.

Okay. I figured it out. The papers are continuously passed through if only the front side is scanned. If the back side is scanned, they interrupted in the middle.

I can do my project by only scanning front sides. Thank you for your patience.

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Expert:  Russell H. replied 293 days and 21 hours ago.

Thank you for trying JustAnswer.com.

 
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