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how the fax works???

 

Customer Question

how the fax works???

 



Already Tried:
put one cord to the telephonic cord and another at the back of the fax machine in line 1

Submitted: 315 days and 5 hours ago.
Category: Office Equipment
Value: CA$35
Status: CLOSED

Accepted Answer

Picture
Expert:  p0llinate replied 315 days and 5 hours ago.


p0llinate :

Hello, and welcome to justanswer, a pay site for expert technical help. My name is XXXXXX, XXX I’ll be assisting you today. This is a live chat format, so I’ll need to communicate back and forth with you. When we are finished, you’ll rate my answer to close out our chat. It is my intention to solve your problem with a quick, honest, and helpful answer. My goal is for a rating of Great Service. Should you feel the need to provide a negative rating of Expected More or Helped A Little, please wait and let me know what I can do to clarify or more thoroughly answer your question. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Let’s get started!

p0llinate :

Can you tell me more about what you're trying to do? Make/model of the fax machine?

Customer :

HP PHOTOSMART C7200 ALL-IN-ONE SERIES

Customer :

I WANT TO KNOW HOW TO FAX

Customer :

ACTUALLY I GOT THIS MACHINE FROM SOMEONE

p0llinate :

First, you need a phone line connected directly from the wall jack to the jack on the back of the printer labeled LINE (not TEL or EXT)

p0llinate :

From there, you simply place a piece of paper in the ADF or on the glass, press the fax button, dial your number, then press black or start.

Customer :

what's ADF means,on fax feeder or on the glass to scan

Customer :

waiting for answer

p0llinate :

ADF means automatic document feeder.

p0llinate :

The fax feeder at the top of the machine. You can use this, or put the paper directly on the glass by lifting the lid of the scanner.

Customer :

yes i did it

Customer :

the result says "image on fax send report is set to off

Customer :

it says 0 pages,no answers

p0llinate :

Did you dial a number?

Customer :

yes

p0llinate :

The note you see on your screen is just detailing the confirmation report settings. You can program the fax to provide different types of reports regarding the status of faxes you send, including no confirmation, a printed confirmation report, or one showing an image of the first page of the fax that was sent.

p0llinate :

None of these reports are required, and you may leave the settings as is.

Did you hear the fax pick up the phone line and dial the number? Did it feed the paper through?

Customer :

i hear the dialing tone but the paper din't go through

p0llinate :

You may not have it in far enough, or else the feeder is broken.

p0llinate :

Try placing the paper directly on the glass, and resend.

Customer :

ok

Customer :

trying just dialing fax

Customer :

it says no answer

p0llinate :

Are you sure you're dialing the correct number?

p0llinate :

Even if you are dialing the correct number, if the fax machine on the other end isn't set to auto answer, you won't get a response.

p0llinate :

For your reference, here are the user guides for this printer, if you ever need them in the future:
Basics Guide
User Guide
(click for a link to download/view/print as needed)

Expert TypeEngineer
Category: Office Equipment
Pos. Feedback: 91.7 %
Accepts: 98
Answered: 6/21/2012

Experience: Owner of IT consulting/services company.

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