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Jake
Jake, Nissan Technician
Category: Nissan
Satisfied Customers: 3843
Experience:  Experienced collision repair technician, Pulaski Tech graduate and DSM hobbyist.
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Wont start,has red 🚗 symbol, I have power,doors unlock,

Customer Question

Wont start,has red 🚗 symbol
JA: Have you checked the battery, particularly the terminal connections? Are they corroded?
Customer: I have power,doors unlock
JA: What is the model/year of your Nissan?
Customer: 2012 infinity 35
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: Yes,wife just got off work and doors unlocked but wont start
JA: Anything else you want the mechanic to know before I connect you?
Customer: I will be at car in 10 minutes
Submitted: 16 days ago.
Category: Nissan
Expert:  Jake replied 16 days ago.
Hey there, I apologize for the delay. The red car with key symbol flashing is normal.
Expert:  Jake replied 16 days ago.
If the car won't start then start by making sure the headlights work so we can see if the battery has any power.
Expert:  Jake replied 16 days ago.
If so then see if pishings the start button turns it ACC/On
Expert:  Jake replied 16 days ago.
If it goeses to ACC or On then it recognizes the key. If it stays in LOCK then the key is not recognized .
Expert:  Jake replied 16 days ago.
Let me know please
Customer: replied 16 days ago.
Key is recognized,appears that steering wheel is not locking therefore not letting car start,i had rolled down windows with jey in door,but went to leave and they would not go back up,i have full extended warranty and can getvrepaired tomorrow but it is currently setting in a parking lot with Windows down
Customer: replied 16 days ago.
Hello
Customer: replied 16 days ago.
Good night,sure hope i wasnt charged for this.
Expert:  Jake replied 16 days ago.
I apologize, I literally fell asleep was in bed on my phone trying to help with some questions. I hope all is well today.
Expert:  Jake replied 16 days ago.
The 2012 year model should not be effected by the steering lock issues as they removed the electronic lock module in 2010 because of all the problems.
Expert:  Jake replied 16 days ago.
If the key is recognized, it's usually not attempting to start because either the battery is dead or the brake switch is not working (no brake lights)
Expert:  Jake replied 16 days ago.
The window feature with the key in door is a mechanical function. It does not require key recognition. If the key is recognized when you press start it goes to ACC mode or ON and you can operate radio and other accessories.