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trung do
trung do,
Category: Nissan
Satisfied Customers: 65
Experience:  journeyman technician at stevens creek toyota
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I have full power, everything works except when I try to

Customer Question

I have full power, everything works except when I try to start the truck. Starter reads fine, relays read fine, fuses are all good. All I get is clicking sounds from relays. Starter is not getting signal to turn, yet has power and reads fine.
Submitted: 9 days ago.
Category: Nissan
Expert:  trung do replied 9 days ago.

HI THIS IS TRUNG WILL BE HLEPING YOU TODAY

Expert:  trung do replied 9 days ago.

WHEN U SAID STARTER READ FINE . DID U CHECK THE SIGNAL WIRE FROM THE STARTER TO SEE IT GET VOLTAGE TO CRANK

Customer: replied 9 days ago.
Expert:  trung do replied 9 days ago.

WHEN U GO CRANK IT DOES THE SOLENOID IN THE STARTER CLICK OR MAKE ANY NOISE

Customer: replied 9 days ago.
It makes no noise. Completely dead sound
Customer: replied 9 days ago.
The relays make clicking sounds however
Expert:  trung do replied 9 days ago.

SO IF THE RELAY WORK AND SIGNAL IS GETTING TO THE STARTER AND NO NOISE THE SOLENOID IS EITHER STUCK OR THE ENGAGED MOTOR FROZE

Customer: replied 9 days ago.
I recently had an issue with the keyless entry a day before this happened if that helps
Expert:  trung do replied 9 days ago.

WELL IF KEYLESS ENTRY CANCEL YOUR IGNITION NO STARTING SIGNAL WILL GOES TO THE STARTER SIGNAL WIRE . AND HOW MANY VOLT DID U GET WHEN U CHECK THE SIGNAL WIRE AT THE STARTER

Customer: replied 9 days ago.
I'm not completely sure. I'd have to check tomorrow as it is too late to work on anything now. Can I talk with you tomorrow and go over all readings?
Customer: replied 9 days ago.
They keyless entry is now working though
Expert:  trung do replied 9 days ago.

YES PLEASE CHECK THOSE FIRST IF YOU CAN SOMETIME REMOVING THE STARTER OUT AND PUT BACK IN UNFREEZE THE MOTOR TOO

Customer: replied 9 days ago.
What do mean by unfreeze the motor?
Expert:  trung do replied 9 days ago.

YEA SOMETIME THE GEAR HEAD GET STUCK AND I HAVE SOMETIME WHEN REPLACING STARTER AND REMOVING IT ON THE BODY I CAN HEAR THE GEAR RETRACTED BACK . OR U CAN GIVE IT A FEW KNOCK SEE IF IT HELP

Customer: replied 9 days ago.
Okay I will do this tomorrow morning. Will you be around to guide me threw?
Expert:  trung do replied 9 days ago.

IM IN CALIFORNIA WHAT STATE ARE U IN

Customer: replied 9 days ago.
I'm in California as well
Expert:  trung do replied 9 days ago.

WHAT TIME WILL U BE CHECK THOSE

Customer: replied 9 days ago.
Around 12 noon
Expert:  trung do replied 9 days ago.

SOUND GOOD WHEN THE NEXT TIME U REPLY I WILL GET NOTIFY

Customer: replied 9 days ago.
Okay good. Talk to you tomorrow and thanks
Expert:  trung do replied 9 days ago.

AFTER WE DONE LATER ON PLEASE LEAVE ME A RATING CAUSE THAT HOW I EARN CREDIT WITH THE COMPANY THANK YOU

Customer: replied 9 days ago.
Will do
Expert:  trung do replied 9 days ago.

TALK TO U TOMORROW

Expert:  trung do replied 8 days ago.

how everything going ?

Expert:  trung do replied 8 days ago.

Did you get a chance to check out your vehicle?

Customer: replied 8 days ago.
Sorry about yesterday Trung. I found myself very busy. Apparently the insturment cluster is shorted out and the ECM wont let the truck out of security mode. Any idea how to change this? I had a mechanic look it over from top to bottom yesterday and this is what he found
Expert:  trung do replied 7 days ago.

oh geeze ecm is short out then there not a lot we can do from there it usually internal problem with the circuit board . did the vehicle when to any electrical problem before this .

Customer: replied 7 days ago.
I had a problem getting it unlocked the morning before it stopped starting. Could I purchase a new instrument cluster and have nissan reprogram the ecm
Expert:  trung do replied 6 days ago.

you can do that too but sometime ecm is only safe to purchased thru dealership