Nissan Repair Questions? Ask a Mechanic for Answers ASAP
Had this same problem the other day on a customer's vehicle. You need to navigate through the cluster menu to the door locks area. I don't remember exactly what it was called. But if it is disabled or enabled it can cause the door locks not to function.
Due to a no response condition I am opting out
Hello my name is ***** ***** thank you for your question.
Do you still need help with this?
Your car does not have that option to turn it on and off from the cluster. You do have a on and off switch I believe on the drivers side where your left knee is located.
Other wise, I would like you to try a hard reset to see if that returns it to normal operation. To do the hard reset all you need to do is disconnect the negative battery cable for 15 mins. Then connect it. After you connect it, see if the rear hatch operation returns to normal. If it does, let me know..
Checking to see how you made out.
Let me know..