Nissan Repair Questions? Ask a Mechanic for Answers ASAP
Welcome, I'm Chris (aka Moose), my normal schedule online is around lunch and after dinner past midnight.
If you remove fuse 19 at the right end of the dash, can you then remove the key?
There is a diagram on the fuse box cover and in your owners manual. If you have neither then I can find a fuse box diagram for you.
Do you have a column or console shifter?
Here is the diagram which goes with your issue. https://dl.dropboxusercontent.com/u/90220402/shiftlock.pdf
There is a concern with the shifter, shifter control unit, or the lock solenoid. Can you access theses parts so we can do some testing with a volt ohm meter to see why the solenoid at the lock is not changing state, energizing to allow key removal.
Prior to completing the mandatory rating at the top of your screen. Let me know if I have not yet provided you with ~5 STAR EXCELLENT~service. Reply and let me know in more detail what you need to be pleased with my help.