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Ask Mike S. Your Own Question
Mike S.
Mike S., ASE Certified Technician
Category: Nissan
Satisfied Customers: 7155
Experience:  ASE Certified since 1985
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Drivers side power window not working, yes have power to the

Customer Question

drivers side power window not working
JA: Have you checked the fuses?
Customer: yes have power to the motor,nothing happens when i hit the switch
JA: What is the model/year of your Nissan?
Customer: 2011 nissan versa
JA: Are you fixing your Versa yourself? What have you tried so far?
Customer: yes fixing it myself,replaced the master switch,took the door panel off & confirmed power to the motor
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Nissan
Expert:  Mike S. replied 6 months ago.

Hi, I am Mike, welcome. I'm reviewing your question.

Expert:  Mike S. replied 6 months ago.

So you have power at the red wire?

Customer: replied 6 months ago.
ok can you help me out?
Expert:  Mike S. replied 6 months ago.

Actually, I think it reverses polarity, so the gray wire can be hot, too. Disconnect the connector at the motor, jump 12 volts to the where the red wire went, pin 2 and ground the pin 3 where the gray wire went and let me know if the motor trys to move, make a noise or the window roll up and down, then switch the leads and test the same in the other direction and let me know what happens.

Customer: replied 6 months ago.
still nothing w the motor
Expert:  Mike S. replied 6 months ago.

Then the motor is bad.

Customer: replied 6 months ago.
how do i get motor out? the window is down & wont go up.
Expert:  Mike S. replied 6 months ago.

Good question. See if you can grab the window and pull it up. If so, once you get it up duct tape it so it will stay up.

Expert:  Mike S. replied 6 months ago.

If there is nothing there to grab onto, maybe somewhere near the bottom they is a spot to stick something in and pry up enough on the window until you can grab it, but use something that won't break the glass, like plastic or wood, not metal.

Customer: replied 6 months ago.
I can grab ahold of it but it wont budge up at all
Customer: replied 6 months ago.
it'll wiggle up& down about an inch&1/2
Expert:  Mike S. replied 6 months ago.

See if you can pry up on the glass through the bottom some how.

Customer: replied 6 months ago.
theres a big open spot on left side of the door where i can get a good grip on the bottom of the glass but it wont go up
Expert:  Mike S. replied 6 months ago.

Ouch! I don't know what to tell you.

Customer: replied 6 months ago.
what are my options?
Expert:  Mike S. replied 6 months ago.

I would wait until tomorrow and call a body shop up and ask them how they roll up windows when the motor is dead, maybe they can tell you how they do it.

Customer: replied 6 months ago.
hmm.. ok, i suppose i can do that
Expert:  Mike S. replied 6 months ago.

It's late here and I am going to bed, let me know tomorrow, what they say.

Expert:  Mike S. replied 6 months ago.

What did they say?

Customer: replied 6 months ago.
had to work all day was'nt able to call a body shop
Expert:  Mike S. replied 6 months ago.

ok