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Clifton B.
Clifton B., ASE Master Auto Tech
Category: Nissan
Satisfied Customers: 3844
Experience:  ASE Master Certified Tech, Nissan Master Certified Tech, 12 yrs. experience in auto repair.
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Im not sure if the motor is dead but my front passenger

Customer Question

Hello, Im not sure if the motor is dead but my front passenger window will not go up.
JA: How many miles are on the car? Is it an automatic or a manual transmission?
Customer: It doesnt work from either switch, and my unlock button on the driver side doesnt work but the car locks with the remote. 2010 Infiniti EX35
JA: Are you fixing your EX35 yourself? What have you tried so far?
Customer: I have found the fuse for the power windows in the engine bay but it is inside a blue box with 2 others not sure how to get the Relay out.
JA: Anything else you want the mechanic to know before I connect you?
Customer: That its raining and I need to get to work :)
Submitted: 2 months ago.
Category: Nissan
Expert:  Clifton B. replied 2 months ago.

hi my name is ***** ***** i can help

Expert:  Clifton B. replied 2 months ago.

is it just one window that do not work ?

Customer: replied 2 months ago.
just the passenger. and the lock/unlock switch on my driver door does not work
Expert:  Clifton B. replied 2 months ago.

so the door do not lock and unlock with the switch at all ?

Customer: replied 2 months ago.
It works with the remote, not on the door
Expert:  Clifton B. replied 2 months ago.

and the window will not work from ether switch ?

Customer: replied 2 months ago.
no
Expert:  Clifton B. replied 2 months ago.

because you have two problem with the driver side switch i would be looking there first. if it was just a motor the lock unlock would still work . if it was just the passenger front switch the lock unlock would also still work

Expert:  Clifton B. replied 2 months ago.

you will need to check to see if your getting power to the passenger side motor if you do not know how to do that just replace the main switch on the driver side front door

Customer: replied 2 months ago.
The window will not go up with the switch on the passenger side either so I doubt its the switch.
Customer: replied 2 months ago.
The light does not light up on the review mirror either when I unlock the car with the remote
Expert:  Clifton B. replied 2 months ago.

thi is the reason to check the motor power first

Expert:  Clifton B. replied 2 months ago.

it can be the switch as the passenger switch have to run thou the driver to get the window up

Customer: replied 2 months ago.
as well as the mirror light?
Expert:  Clifton B. replied 2 months ago.

do the horn been when you lock the doors ?

Expert:  Clifton B. replied 2 months ago.

r u there

Customer: replied 2 months ago.
the horn works
Expert:  Clifton B. replied 2 months ago.

this could also be a bad bcm since you have so many problems it is the only common thing in this system

Expert:  Clifton B. replied 2 months ago.

you really need to get the motor check for power to start

Customer: replied 2 months ago.
youre telling the switch on the driver door to unlock and lock the car. the review mirror light and power window all run off the motor?
Expert:  Clifton B. replied 2 months ago.

you they all run off the bcm

Expert:  Clifton B. replied 2 months ago.

this is the reason i told you that you may have a bad bcm above

Expert:  Clifton B. replied 2 months ago.

no they all run off the bcm *

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