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Ask Jay Your Own Question
Jay, Nissan Technician
Category: Nissan
Satisfied Customers: 18553
Experience:  20+yrs experience with Nissan & Infiniti Trained & Certified.Currently still working for Dealer
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My radio doesn't work. Doesn't even turn on anymore. yes

Customer Question

My radio doesn't work. Doesn't even turn on anymore.
JA: Have you checked the fuse?
Customer: yes they all seem to be working.
JA: What is the model/year of your Nissan?
Customer: 2004 Quest
JA: Are you fixing your Quest yourself? What have you tried so far?
Customer: I just checked the fuses they are all on. someone told me there is a code, sometimes the radio goes out when the battery dies down on the van, the radio needs a new code, but I don't know how much of that is true
JA: Anything else you want the mechanic to know before I connect you?
Customer: no thank you
Submitted: 1 month ago.
Category: Nissan
Expert:  Jay replied 1 month ago.

Hello my name is ***** ***** thank you for your question.

Does the radio not work at all or does it cut in and out? What do you mean when the battery dies down?

Customer: replied 1 month ago.
radio does not work at all
well the battery went dead, after the new one was installed that's when the radio stopped working.
Expert:  Jay replied 1 month ago.

Lets try this and humor me. Disconnect the negative battery cable for 15 mins. Then connect it and see if the radio operation returns...

Let me know how you make out..

Customer: replied 1 month ago.
Hi sorry, had an emergency yesterday. I will try this when I get home and have no where to go. Then I will let you know.
Thank you and once again I'm sorry.
Expert:  Jay replied 1 month ago.

Not a problem, let me know how you make out..

Thanks Jay!