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Jay
Jay, Nissan Technician
Category: Nissan
Satisfied Customers: 19641
Experience:  20+yrs experience with Nissan & Infiniti Trained & Certified.Currently still working for Dealer
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I have a 2012 Murano. Just installed a new garage door

Customer Question

I have a 2012 Murano. Just installed a new garage door opener. I have followed the manual to program homelink to the new garage door opener. Don't know if I am doing something incorrectly, but I cannot get it to work. Does anyone have any thoughts?
Submitted: 8 months ago.
Category: Nissan
Expert:  Jay replied 8 months ago.

Hello my name is ***** ***** thank you for your question.

Does your new garage door opener have a rolling code type opener?

Customer: replied 8 months ago.
Expert:  Jay replied 8 months ago.

These can be a little tricky. Do you have a single garage door or a double door?

Customer: replied 8 months ago.
single door approx. 16' wide
Expert:  Jay replied 8 months ago.

Ok, You are following the steps in the owners manual correct?

Customer: replied 8 months ago.
correct
Expert:  Jay replied 8 months ago.

I don't have the manual in front of me. I have one home. So bear with me.

I do know that you need to follow the steps from the beginning as if you don't have a rolling code system. Then the light will blink a certain way if it detects the rolling code type system, then you would follow the steps from there. But it has to first detect that you have the rolling code system first. So if you skipped over that first part and go right to the rolling code section, that is why it won't program. You need to do that first step..

Give that a try and let me know how you make out.. Other wise, if you can wait till I get home, I will follow the steps with you..

Customer: replied 8 months ago.
I am at work myself. I will follow the manual from the beginning when I get home. Hopefully it will work. Thank you.
Expert:  Jay replied 8 months ago.

Your welcome.. Please return and let me know how you make out. I like hearing updates.. Talk to you then..

Expert:  Jay replied 8 months ago.

If you still have issues, I will continue to help you..

Customer: replied 8 months ago.
thank you.
Expert:  Jay replied 8 months ago.

Your welcome

Expert:  Jay replied 8 months ago.

How did you make out?