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Jay
Jay, Nissan Technician
Category: Nissan
Satisfied Customers: 19662
Experience:  20+yrs experience with Nissan & Infiniti Trained & Certified.Currently still working for Dealer
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Nissan GT-R 2009 audio issues no sound

Customer Question

Nissan GT-R 2009 audio issues no sound
Submitted: 10 months ago.
Category: Nissan
Expert:  Jay replied 10 months ago.

Hello my name is ***** ***** thank you for your question.

Humor me and lets try this. Disconnect the negative battery cable for 15 mins, then connect it and see if the radio starts to operate as it should again.

Let me know

Customer: replied 10 months ago.

Jay , did that 3 times and overnight 1 time but i'll try again

my issue could be seen at this link below

http://www.gtrlife.com/forums/topic/201761-audio-help-needed/

Expert:  Jay replied 10 months ago.

I have a few thoughts. But I normally like to start with a hard reset. Some times it can get Frequency Jammed. So I try to do the reset first. So let me know if this works. Make sure it's 15 mins disconnected!!

Customer: replied 10 months ago.

ok but see link I sent you ,it's important

Thanks

Expert:  Jay replied 10 months ago.

I am not disregarding it. I am very aware of Nissan Radio's and GT-R's. I always do my own steps to isolate the issue.

Customer: replied 10 months ago.
The head unit ,AV is disconnected
Should I plug it in then do the battery deal ?
Expert:  Jay replied 10 months ago.

How long have they been disconnected? I like to do the battery thing

Customer: replied 10 months ago.
The head unit / AV only been disconnected for 4hours
Expert:  Jay replied 10 months ago.

i would plug that all back in while the battery is disconnected so when you reconnect it you can check it.

Customer: replied 10 months ago.

ok

Expert:  Jay replied 10 months ago.

let me know when your back and have everything plugged back in and connected

Customer: replied 10 months ago.

plugged back the radio /av head unit , after disconnection battery at 9.15 pm in 5 more minutes ill be done ,, is it easier to call me ?

Expert:  Jay replied 10 months ago.

That is up to you.. Lets just get everything connected try it. I also want you to try a CD if you have one. I want to see if you have sound with the CD player and not the radio.

The radio works, it just had no sound correct? You don't hear a pop when key is turned on, correct?

Customer: replied 10 months ago.

I tried cd no sound , the speakers do make the pop noise when I turn car on sometimes

Expert:  Jay replied 10 months ago.

Ahh.. Ok... Now we are getting some where. I have seen when a speaker shorts, it kills the radio sound. So I would unplug each speaker, 1 at at time and see if you have a shorted speaker killing your sound. It sounds like your handy if you had the radio all apart. So you think you can try that?

Unplug 1 speaker, turn it on try it. If not sound, plug it back in and try the next.

Customer: replied 10 months ago.
I have the drivers door speakers unplugged
It's a bitch to unplug all the leakers
Battery connected now
Customer: replied 10 months ago.
No sound
What's is C RX (Amp-Audio) means in AV Command diagnostics
Expert:  Jay replied 10 months ago.

The back deck speakers are the most common. The wire touches the metal and can cause the sound to cut out.

Hold on, let me find a image.

Expert:  Jay replied 10 months ago.

https://dl.dropboxusercontent.com/u/105565483/Rear%20Speaker%20wire%20short.jpg

This is the best I can do. You can check this from the trunk with out removing them.

Customer: replied 10 months ago.

when can you call ?

Expert:  Jay replied 10 months ago.

It showed you declined the call. I can speak to you tomorrow after work if you like. We can continue then if you want. I am getting off for the night. It's late.

Customer: replied 10 months ago.

I declined only because it's late and cant do much out it's dark, what time tomorrow is good for a call ?

Expert:  Jay replied 10 months ago.

I should be online around 7 or 8 pm EST

Customer: replied 10 months ago.

OK talk to you then ,Thank you

Expert:  Jay replied 10 months ago.

Your welcome..