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Tim Mohr
Tim Mohr, ASE MASTER TECH
Category: Nissan
Satisfied Customers: 560
Experience:  30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL
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Car wont star : my car went into anti theft mode again : yes

Customer Question

car wont star
JA: Sometimes things that you think will be really complicated end up being easy to fix with Nissan. The Nissan Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: my car went into anti theft mode again
JA: Are you hoping to fix this yourself?
Customer: yes
JA: Great! What have you tried so far?
Customer: nothing i dont know how to fix it
JA: Is there anything else the Nissan Mechanic should be aware of about your Nissan?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Nissan Mechanic about your situation and then connect you two.
Submitted: 6 months ago.
Category: Nissan
Expert:  Jay replied 6 months ago.

Hello my name is ***** ***** thank you for your question.

What year and model Nissan is this? When you say it doesn't start, does the engine turn over and not start?

Customer: replied 6 months ago.
2000 nissan altima
Customer: replied 6 months ago.
not start
Expert:  Jay replied 6 months ago.

Does the engine turn over and it does not start? When you turn the key to the ON position, is the security light on solid?

Customer: replied 6 months ago.
no light
Expert:  Jay replied 6 months ago.

Does the engine turn over but not start?

Customer: replied 6 months ago.
no thank you
Expert:  Jay replied 6 months ago.

If the engine does not turn over, do you hear a single click or rapid clicking when you try to start it?

Customer: replied 6 months ago.
i dont really hear a click
Expert:  Jay replied 6 months ago.

Did the battery get changed or go dead on the car?

Customer: replied 6 months ago.
no battery fine my mechanic told me it goes into anti theft mode
Expert:  Jay replied 6 months ago.

If the alarm is not going off, and the security light is not on solid when the key is in the ON position, this is not a theft mode issue. So I am asking questions to try to get a idea what the car is doing exactly to try to give you idea's on the direction needed to get the car started. I asked about the battery cause if the car is equip with a after market alarm, that could also cause the vehicle not to start. But that is hard to determine unless you know it has it or not.

Customer: replied 6 months ago.
the battery is new in the car
Expert:  Jay replied 6 months ago.

Was it just replaced and now it won't start?

Customer: replied 6 months ago.
no its not the battery
Expert:  Jay replied 6 months ago.

I know it's not the battery. What I am trying to determine is if you just replaced it, that would activate a after market alarm. That is why I am asking.

Expert:  Jay replied 6 months ago.

Hello?