How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kevin Your Own Question
Kevin
Kevin, Auto Mechanic
Category: Nissan
Satisfied Customers: 1717
Experience:  Diagnostic technician
84635724
Type Your Nissan Question Here...
Kevin is online now
A new question is answered every 9 seconds

Can't move the steering wheel and thus can't start the car

Customer Question

can't move the steering wheel and thus can't start the car - on a nissan versa
JA: Figuring out why a car won't start can be a challenge - it could be a simple repair, or something a bit more complicated. Fortunately, the mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: The steering wheel is locked most of the time. When I am able to unlock the steering wheel, I can't get the car started
JA: Are you hoping to fix this yourself?
Customer: if possible
JA: Is there anything else important you think the Nissan Mechanic should know about your Nissan?
Customer: it is a keyless ignition, so it might have something to do with that
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Nissan Mechanic about your situation and then connect you two.
Submitted: 10 months ago.
Category: Nissan
Expert:  Kevin replied 10 months ago.
Hi im kevin have you tryed using the actual key blade to start ?
Customer: replied 10 months ago.
Yes but didn't work either
Expert:  Kevin replied 10 months ago.
Ok have you tryed rocking steering wheel whilst trying to turn key ?
Customer: replied 10 months ago.
Yes quite a bit!
Expert:  Kevin replied 10 months ago.
Sorry i know thats obvious but youll be suprised .it sounds as though the steering lock has failed .do the radio and lights work ?
Customer: replied 10 months ago.
Yes all other electronics are working fine
Expert:  Kevin replied 10 months ago.
Ok do you have any lubricant you can spray into key barrell ?
Customer: replied 10 months ago.
No, I'm just going to call AAA. Thanks anyway.
Expert:  Kevin replied 10 months ago.
No worries sorry I couldn't be more help some issues you just need to be present to fix . Please remember to rate my service
Expert:  Kevin replied 10 months ago.
Please remember to rate my service