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Clifton B.
Clifton B., ASE Master Auto Tech
Category: Nissan
Satisfied Customers: 3844
Experience:  ASE Master Certified Tech, Nissan Master Certified Tech, 12 yrs. experience in auto repair.
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My 2006 Nissan Xterra will not start. We replaced the

Customer Question

Hi Eric
My 2006 Nissan Xterra will not start. We replaced the battery. Still won't start- won't turn over at all. And now we've found out it won't communicate with the scanner at Pep Boys
Submitted: 1 year ago.
Category: Nissan
Expert:  Clifton B. replied 1 year ago.

hi my name is ***** ***** i can help with your questions

Expert:  Clifton B. replied 1 year ago.

do you have the car with you at this time ??

Customer: replied 1 year ago.
I'm sorry- I don't. It is still at Pep Boys.
Expert:  Clifton B. replied 1 year ago.

ok so you say the starter will not even crank the engine ??

Customer: replied 1 year ago.
nothing will cause the engine to turn over
Expert:  Clifton B. replied 1 year ago.

ok with on crank and no communication this point to a problem with something in the can communication system shorting out and causing a disruption in data transmission. the some likely cause of this is a bad tcm . the tcm can go bad if the coolant and trans fluid mix , so check the coolant and trans fluid to see if they are mixing . ask the shop to put the car in reverse and look to see if the reverse light come on if not then they have a tcm problem call and ask them to check the light and let me know .

Expert:  Clifton B. replied 1 year ago.

we can also do a phone call to make this work faster and better

Expert:  Clifton B. replied 1 year ago.

r u there ???

Customer: replied 1 year ago.
Well, interestingly enough- this spring the coolant and the transmission fluid did mix- we had to have the car towed when it spewed brown liquid all over the engine and cut off. Let me see if I can get in touch with the shop- it's 7:15pm here.
Expert:  Clifton B. replied 1 year ago.

did you get the trans and radiator replace

Expert:  Clifton B. replied 1 year ago.

ok so this happen and the car did not run since ??

Customer: replied 1 year ago.
I know the system was flushed out. The transmission was not replaced. Car has been running well ever since.
Expert:  Clifton B. replied 1 year ago.

was the radiator replaced??

Expert:  Clifton B. replied 1 year ago.

what is the mileage on the car ??

Customer: replied 1 year ago.
I believe so. it was an expensive repair. I just can't remember if that is what they did or
Expert:  Clifton B. replied 1 year ago.

they most have at leas replace the rad

Expert:  Clifton B. replied 1 year ago.

what is the miles on the car ??

Customer: replied 1 year ago.
140k
Expert:  Clifton B. replied 1 year ago.

i was check to see if you would have been covered under the extended warranty but your not

Expert:  Clifton B. replied 1 year ago.

did you get the shop??

Customer: replied 1 year ago.
they had already tried what you said. They believe it's probably the tcm but even if they could replace it they can't prgram it. They suggested I take it to a Nissan repair shop
Expert:  Clifton B. replied 1 year ago.

it do not need to be program on the year

Expert:  Clifton B. replied 1 year ago.

just replace it . plug and play for this one

Expert:  Clifton B. replied 1 year ago.

do you have any more questions ??? did the say the reverse light did not work ??

Expert:  Clifton B. replied 1 year ago.

i have to log off but if you have any more questions please post and i will reply asap

Customer: replied 1 year ago.
Awesome! Thank you
Expert:  Clifton B. replied 1 year ago.

your welcome please remember to come back and rate the service as this is the only way for me to get pay thanks.

Expert:  Clifton B. replied 1 year ago.

hi i see you did not rate the service and i did not get pay for helping . can you please come back and rate as this is the only way for me to get pay thanks.

Expert:  Clifton B. replied 1 year ago.

please come back and rate the service so i can get pay thanks.