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Jay
Jay, Nissan Technician
Category: Nissan
Satisfied Customers: 18724
Experience:  20+yrs experience with Nissan & Infiniti Trained & Certified.Currently still working for Dealer
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2009 Nissan Altima, turn ignition off, get out or as you get

Customer Question

2009 Nissan Altima, turn ignition off, get out or as you get out, the front windows go down,,,,,,,,,,,,,,,,,,,?
Submitted: 1 year ago.
Category: Nissan
Expert:  Jay replied 1 year ago.

Hi, My name is*****'m happy to help you. During our conversation, I may be presenting you with different things to try, and ask you some Questions to get a better understand of the issue so I can answer your question properly. So stick with me to the end, and I am sure we should be able to get this issue resolved for you!

This could be a few things. Is the drivers door lock damaged at all?

Expert:  Jay replied 1 year ago.

Just to give you the option, you can speak to me which may be easier for me to explain what is going on. This would require Additional Service. I am offering it to you if you would feel more comfortable speaking with me about the issue so there is no confusion. Other wise, if you do not wish to use Additional Service, we can continue here.

Just let me know if there is any damage to the drivers door lock or handle area.

Customer: replied 1 year ago.
no
Expert:  Jay replied 1 year ago.

It's both front windows that go down correct?

Customer: replied 1 year ago.
correct
Expert:  Jay replied 1 year ago.

Try locking and unlocking the drivers door with the mechanical key and see if the window issue still continues