How JustAnswer Works:

 
 
 
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
 
 
 
Ask Jay Your Own Question
Jay, Nissan Technician
Category: Nissan
Positive Feedback: 99.1 %
Satisfied Customers: 11905
Experience: 20 yrs experience with Nissan & Infiniti Trained & Certified.Currently still working for Dealer
Type Your Nissan Question Here...
Jay is online now
A new question is answered every 9 seconds

Nissan/Datsun Murano SL: I have a nissan murano 2005 the rr

Resolved Question:

I have a nissan murano 2005 the rr power door lock was not working I did change the lock wich includes the actuator now is the only door lock is working

Submitted: 12 months ago.
Category: Nissan
Expert:  Jay replied 12 months ago.


Jay :

Hello and thank you for using JustAnswer.com

Jay :

Did all the other door locks work before you replaced the Right Rear door latch assembly?

Jay :

Also let me know where you got the part and if they used your vin number to get the correct part for you!

Customer :

did not ask for vin # ,XXX i got it from the dealer

started with the rr door then simetimes the hach the back door did not open now the only one is working properly is the one I changed

Jay :

Did all the other door locks work properly before you did this repair?

Customer :

like I said sometimes the the trunk /back door cargo door did not work but started with the RR

Jay :

I understood that.

Jay :

That is most likely the hatch door lock actuator.

Jay :

The way I am understanding your questions is as if all the power door locks worked except the right rear. You replaced that latch assembly and now none of the doors work.. That is how I am interpreting your question

Jay :

I am not counting the hatch I am focusing on the doors

Customer :

now the only door locking/working is the one I changed

Jay :

I understand that. My question is did all the power door locks work properly besides the right rear door before you did the repair?

Jay :

or are all the power door locks not working and you started with the right rear door?

Customer :

yes

Jay :

yes? they all did not work and you replaced the right rear and now that is the only one that works?

Customer :

no the other doors where working before

Customer :

yes

Customer :

is it possible that all broke ? I don't think so

Jay :

Try unplugging the door lock you just installed, and then recheck lock operation. If all the doors start working again, you may have the wrong door latch assembly

Customer :

I did try that and simetimes they work sometimes dont and the swich trys to move the locks but not all the way and when it was hot outside it was worse and in the morning when it was colder all worked

Customer :

why I changed the RR I unpluged it and put power to it and did not work

Jay :

If you see the door locks move, but not fully operate, that is a tired door lock actuator.

Jay :

Some times when you let them sit, they may work. But if you work them lock and unlock a few times, you will most likely get them to just flicker

Jay :

like your saying

Jay :

Door lock actuators are very common on the Muranos I am afraid

Jay :

same with the hatch lock actuator

Jay :

They are common to fail also

Customer :

so that means I have to change all the locks ,can't be the relay or module or something else $ 300 a piece pretty expensive

Jay :

If you hit the door lock and you see the lock knob flicker or move, yes I am afraid they will need to be replaced.

Jay :

It wouldn't be the first one I have seen.

Jay :

I am sorry to say.

Jay :

I would love to say it's just a fuse or some thing, but if you see the lock knob move when you hit either lock or unlock, it's the actuator.

Customer :

wow that means i have to get to work thank you

Jay :

your welcome and thank you for using JustAnswer.com

Jay :

Thanks Jay!

Customer :

Jay, Nissan Technician
Category: Nissan
Positive Feedback: 99.1 %
Satisfied Customers: 11905
Experience: 20 yrs experience with Nissan & Infiniti Trained & Certified.Currently still working for Dealer
Jay and 9 other Nissan Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I was in trouble with an electrical issue with my brand new Nissan. I frantically went online trying to find help and luckily I found your site. I reached a NISSAN tech named RIP. He was absolutely tremendous and helped me work through the issue. What a pro! cjaz Lexington, KY
< Last | Next >
  • I was in trouble with an electrical issue with my brand new Nissan. I frantically went online trying to find help and luckily I found your site. I reached a NISSAN tech named RIP. He was absolutely tremendous and helped me work through the issue. What a pro! cjaz Lexington, KY
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
 
 
 

Meet The Experts:

 
 
 
  • carguy1's Avatar

    carguy1

    Nissan Technician

    Positive Feedback:

    98.7 %

    Satisfied Customers:

    7185
    Nissan factory trained.Certified Subaru tech
< Last | Next >
  • http://ww2.justanswer.com/uploads/BA/baddad1/2012-5-13_185624_DSC00475.64x64.JPG carguy1's Avatar

    carguy1

    Nissan Technician

    Positive Feedback:

    98.7 %

    Satisfied Customers:

    7185
    Nissan factory trained.Certified Subaru tech
  • http://ww2.justanswer.com/uploads/tsmodie/2009-6-10_144056_tim.jpg TIM MOHR's Avatar

    TIM MOHR

    ASE MASTER TECH

    Positive Feedback:

    98.0 %

    Satisfied Customers:

    422
    30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL
  • http://ww2.justanswer.com/uploads/CA/caprio23/2011-12-13_155550_20111213105344.64x64.jpg Anthony's Avatar

    Anthony

    ASE Certified Technician

    Positive Feedback:

    95.7 %

    Satisfied Customers:

    304
    ASE Master Automobile Technician with over 18 years exp. in this field.
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Positive Feedback:

    98.2 %

    Satisfied Customers:

    155
    34 years of automotive Repair
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris(aka-Moose)'s Avatar

    Chris(aka-Moose)

    Nissan Technician

    Positive Feedback:

    100.0 %

    Satisfied Customers:

    128
    16 years of experience
  • http://ww2.justanswer.com/uploads/EU/eurotec/2012-6-11_13153_mpjaphoto.64x64.JPG nissantec's Avatar

    nissantec

    ASE Certified Technician

    Positive Feedback:

    100.0 %

    Satisfied Customers:

    117
    ASE & Bosch master tech. 30 years experience.
  • http://ww2.justanswer.com/uploads/crzydrvr00/2008-12-18_214629_246347.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Positive Feedback:

    100.0 %

    Satisfied Customers:

    90
    Nissan Tech ASE certified technician