Just a note to update you on what's happened re my duplicated £12.00 payment.
JustAnswer (Gina) was kind enough to initiate a refund process for the duplicated £12.00 payment. I've been advised (yesterday) by PayPal that this is has been done and is going through the system. Unfortunately there must have been a misunderstanding within JustAnswer or between JA and PayPal because they also refunded the £3.00 bonus which I sent to you. I have told Gina that I want to make sure you receive the bonu, and if need be (and if you agree) I can send you a $US check (my native country) drawn on an account I have with Merrill Lynch. Whatever the procedure, if you didn't receive the bonus, you will certainly get it. If I send a cneck, it would be for $5.50, which is £3.00 at the current exchange rate.
Final chapter on the heater fan problem is that it was a little more involved to get at than your email described, but they got it out. Fan is totally enclosed in a rather large, heatsealed 'box'. They couldn't get at the fan itself except with long probes and one of those lighted 'scopes'. They couldn'g find a way to (try to) repair the noise without replacing the whole assembly, which would have been about $600 (£300) for the unit alone. I told them to forget it. While this was going on I had them look at the manifold, because I read in HonestJohn.co.uk that one of the problems with the X-Trail is that the manifold assembly tends to rust out, and the replacement is about $1500 because some computer stuff is also involved in the replacement. (They checked and there's significant red rust showing.) Given all this, and the not-really-economical mileage mine gets (30-30 mpg highway and 25-26 urban), and the CO2-emission-based increases I'm facing each year to get the car registered ('taxed' as they say here), I'm going to get rid of it and get something more economical - currently looking at a Ford Focus C-Max, which looks pretty good and would be an even swap and give me a 1-2 year newer car.
If you need to get in touch with me re the money, my details are:
Phone (011) 44 1487 773319