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Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 3506
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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It won't do anything, 2010 fx35 told dead battery is good,

Customer Question

it won't do anything, 2010 fx35 told dead battery is good
JA: Did you test the battery with a voltmeter? And have you ever changed one before?
Customer: yes tested last night
JA: Are you fixing your FX35 yourself? What have you tried so far?
Customer: no not necessary, trying to get stared then maybe take it the dealer
JA: Anything else you want the mechanic to know before I connect you?
Customer: I think the problem is ELECTRICAL not mechanical
Submitted: 11 days ago.
Category: Infiniti
Expert:  Jay replied 11 days ago.

Hello my name is ***** ***** thank you for your question.

What makes you think the battery is good? Did you try jump starting the car?

Customer: replied 11 days ago.
No we had AAA come out and they said it is good
Expert:  Jay replied 11 days ago.

AAA doesn't always know what they are doing. Did they try to jump start the car?

Customer: replied 11 days ago.
tested the battery
Expert:  Jay replied 11 days ago.

Does the head lights come on and brake lights work?

Customer: replied 11 days ago.
when it first started I was sitting in the car, lights on console started blinking the seat move up park lights also started to blink and when I tried to start the car it would not start I could hear clicking noises from dash on passenger side
Expert:  Jay replied 11 days ago.

That is a sign of a after market alarm. Do you know if you have remote start in your car?

Customer: replied 11 days ago.
No after market alarm I brought this car brand new, yes I have remote start
Expert:  Jay replied 11 days ago.

Ok.. If you have remote start, then you have after market alarm. These cars did not come with a factory remote start. So a after market remote start is added but to add it they have to install a after market alarm. So since you had a battery issue, it triggered the after market alarm and that is why the parking lights were flashing.

I can tell you how to disable it if you are fairly handy. Let me know..

Customer: replied 10 days ago.
I am fairly handy
Expert:  Jay replied 10 days ago.

Under that dash, there is going to be two control units that they added. One is the alarm control unit, the other is the remote start control unit. You want to unplug the one main plug going to the alarm control unit and that normally will allow the car to start. Here is a image of what it looks like and that plug you want to unplug. It may not say Viper, but it will look similar to this control unit

https://dl.dropboxusercontent.com/u/105565483/After%20market%20Alarm%20control%20unit%20unplugged.jpg

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