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Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 18715
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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It want turn over after I put brand new fuel pump and filter

Customer Question

It want turn over after I put brand new fuel pump and filter and battery
JA: Have you ever replaced the fuel pump, or is this the original?
Customer: Replaced with new
JA: What is the model/year of your Infiniti?
Customer: Q45 1998
JA: Are you fixing your Q45 yourself? What have you tried so far?
Customer: Yes I'm fixing it myself. Tried with new fuel pump new fuel filter new battery
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 23 days ago.
Category: Infiniti
Expert:  Jay replied 23 days ago.

Hello my name is ***** ***** thank you for your question.

Why did you think the car needed a fuel pump?

Customer: replied 22 days ago.
The last time I drove it, it felt like the car was skipping
Expert:  Jay replied 22 days ago.

Do you have a check engine light on when the car is running?

Customer: replied 22 days ago.
No
Expert:  Jay replied 22 days ago.

Does the car bog or something when you try to accelerate? Does it act up around 2k rpms?

Customer: replied 22 days ago.
No just a small skip so I put gas treatment in the gas tank then it stop. Ok when I go to start the car it will start for like 10sec and stop could that mean I need to change the spark plugs?
Expert:  Jay replied 22 days ago.

That is possible. How old are the spark plugs?

Customer: replied 22 days ago.
Who knows I never changed them so I'll try that later today and get back with you
Expert:  Jay replied 22 days ago.

OK.. How many miles are on the car? Also if you are going to change the plugs, make sure you get NGK platinum plugs. These engines don't like any other brand spark plug

Customer: replied 22 days ago.
Ok will do, thanks in advance.
Expert:  Jay replied 22 days ago.

You got it..

Customer: replied 21 days ago.
The check engine light on when I turn the car half way on cause the car want stay on long enough to say
Expert:  Jay replied 21 days ago.

Do you have any codes?

Customer: replied 21 days ago.
Codes? I'm lost...
Expert:  Jay replied 21 days ago.

I didn't know it didn't run. I thought maybe it just ran poorly. So if the car doesn't run, I was wondering if you scanned the car to see if it had any codes?

Customer: replied 21 days ago.
Scanned? Codes? I'm not a mechanic I'm 20yrs old work at Walmart that's it
Expert:  Jay replied 21 days ago.

Ok.. Let me explain.

Expert:  Jay replied 21 days ago.

Cars today have allot of sensors. So they have a system called OBD2 which if a system has a issue, it will generate a code pointing to the system that has the fault so that system can be diagnosed and repaired.

When the car was last running, do you recall a yellow light that said check engine or service engine soon?

Customer: replied 21 days ago.
Know sir I don't remember for either one
Expert:  Jay replied 21 days ago.

So the car right now will start and then stall right away, is that correct??

Customer: replied 21 days ago.
Expert:  Jay replied 21 days ago.

If you turn the key to the ON position, do you notice if the security light is ON Solid?

Customer: replied 21 days ago.
Like bright red are like the battery giving out low red
Customer: replied 21 days ago.
It's not on at all...
Expert:  Jay replied 21 days ago.

Well then at this point, a scanner will be required to see if the cars computer has any codes that would point to why the car is not starting.

Do you happen to know if any of your friends have what they call a code reader?

Customer: replied 21 days ago.
Maybe I'll have to check
Expert:  Jay replied 21 days ago.

ok, let me know

Customer: replied 21 days ago.
Ok
Expert:  Jay replied 20 days ago.

k

Customer: replied 20 days ago.
I couldn't find no one to run the scan for me
Expert:  Jay replied 20 days ago.

Did you see if you can buy a code reader? They are fairly in expensive now. You can pick up a Bluetooth OBD2 reader for like 20 bucks and then get a App for your phone to work like a scanner to read codes and some engine data information

Customer: replied 20 days ago.
I'll have to do it tomorrow everything close now
Expert:  Jay replied 20 days ago.

ok..