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Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 19665
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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JUST GOT IT, BUT I DON'T KNOW THAT INFINITI TOUCH IS. 2016

Customer Question

JUST GOT IT, BUT I DON'T KNOW THAT INFINITI TOUCH IS.
JA: What is the model/year of your Infiniti?
Customer: 2016 Q50
JA: Are you fixing your Q50 yourself? What have you tried so far?
Customer: MY BLUETOOTH IS WORKING, BUT HAVING DIFFICULTIES WITH VOICE DEMANDS - SO MANY MORE STEPS THAN MY A6 AUDI HAD. ITS A BIG LEARNING CURVE. IS THERE A VIDEO I COULD WATCH FOR GUIDANCE?
JA: What year is your '16 A6?
Customer: MY AUDI WAS A 2014
JA: Anything else you want the mechanic to know before I connect you?
Customer: WHAT IS INFINITI TOUCH? IS IT AN EXTRA MONTHLY CHARGE AND WHAT ARE THE ADVANTAGES OF IT?
Submitted: 6 months ago.
Category: Infiniti
Expert:  Jay replied 6 months ago.

Hello my name is ***** ***** thank you for your question.

Are you inquiring on the Infiniti Intouch system?

Customer: replied 6 months ago.
I am inquiring about the infiniti Intouch system.
Expert:  Jay replied 6 months ago.

The intouch system is Infiniti's type of OnStar type of system. It is a subscription based service. It allows you to control apps in your car, set appointments, and has it's own personal assistant type of service.

Expert:  Jay replied 6 months ago.

It is setup at the dealer when you buy your car and you download the App and continue to set it up on your smart phone

Customer: replied 6 months ago.
Thanks so much for your answer. I was actually not told anything about this when I bought the car.
Is there a video you could suggest or a more detailed information with voice commands that are offered?
Expert:  Jay replied 6 months ago.

Hmm, Let me see.. Hang on.

Expert:  Jay replied 6 months ago.

That is a couple video's on how it works

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