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Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 3385
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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My Car is not unlocking, Yes, M 35 2009, Yes, I tried the

Customer Question

My Car is not unlocking
JA: Is this your first time dealing with this issue?
Customer: Yes
JA: What is the model/year of your Infiniti?
Customer: M 35 2009
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: Yes
JA: Anything else you want the mechanic to know before I connect you?
Customer: I tried the actual hidden key
Submitted: 26 days ago.
Category: Infiniti
Expert:  Jay replied 26 days ago.

Hello my name is ***** ***** thank you for your question.

Do you mean it's not unlocking with the remote? Does the vehicle start?

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