How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jay Your Own Question
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 18549
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
Type Your Infiniti Question Here...
Jay is online now
A new question is answered every 9 seconds

The vehicle security system is activated and can't

Customer Question

The vehicle security system is activated and can't decativate
JA: What is the model/year of your Infiniti?
Customer: Jx35 2013
JA: Are you fixing your JX35 yourself? What have you tried so far?
Customer: We tried replacing battery in key fob and what the manuals states but fob is not working just clicking and flashing light
JA: Have you double-checked to make sure the positive and negative signs are lined up correctly?
Customer: Yes if I push ignition switch red key indicator flashes but nothing else happens
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Infiniti
Expert:  Jay replied 1 month ago.

Hello my name is ***** ***** thank you for your question.

When you are trying to start the car, are you getting a rapid clicking? What is the car doing exactly?

Customer: replied 1 month ago.
Rapid clicking stopped it won't start and red vehicle immobilization flashes
Customer: replied 1 month ago.
I turned car off and turned back on quickly and the system somehow activated we were in the car
Expert:  Jay replied 1 month ago.

That is a sign of a weak battery.. Did you try to jump start the car?

Customer: replied 1 month ago.
We have not we can try that thank you
Expert:  Jay replied 1 month ago.

Your welcome.. Let me know how you make out...

Related Infiniti Questions