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3pac2222
3pac2222, ASE Certified Technician
Category: Infiniti
Satisfied Customers: 3879
Experience:  ase certify tech
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After doing an aux input addition to the factory radio, and

Customer Question

After doing an aux input addition to the factory radio, and reassembling, the radio works fine but the HVAC doesn't, the speedo and tach show nothing, and the shifter must have the manual shift lock release pushed down to allow the car to be sifted out of park checked all fuses that I could find
JA: Most vehicles have two fuse panels. Have you located both?
Customer: yes, under the hood and inside near the pedals
JA: What is the model/year of your Infiniti?
Customer: 2011 g37 sedan
JA: Are you fixing your Sedan yourself? What have you tried so far?
Customer: checking fuses, looked for shift lock relay but it is not located where the diagram says it is, strangely, in the relay box under the hood
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Infiniti
Expert:  3pac2222 replied 9 months ago.

hi my name is ***** ***** i can help , you will need to remove the radio again to fix this , there are two plugs that are the same and can be plug into the incorrect place, one go into the radio and the other into the ac meter amp unit under the radio so just look for the two bigger plugs that is the same and swap them that should fix the problem. let my know and please rate the service before you go as this is the only way for me to get pay thanks.

Customer: replied 9 months ago.
Will try but that's only half of the problem the other half is the shift lock/tach
Expert:  3pac2222 replied 9 months ago.

start there . it is very possible that the two are linked

Customer: replied 9 months ago.
I didn't see any plugs that would fit in the wrong spot the last time but I'll check and get back to you/rate if you're right even about half.
Expert:  3pac2222 replied 9 months ago.

i know there is because i this mistake before

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