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Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 18555
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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My cd player now give me 'Disc Read Error'. It's a 2008

Customer Question

Hello Pearl. My cd player now give me 'Disc Read Error'. It's a 2008 Infiniti QX56, 141, 000 miles
JA: How many miles are on the car? Do you have scan tool or a code reader?
Customer: 141, 000 miles. No I do not have a scan tool or code reader.
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes I want to try to fix it myself. I haven't tried anything yet.
JA: Anything else you think the mechanic should know?
Customer: Not that I can think of
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Infiniti Mechanic about your situation and then connect you two.
Submitted: 3 months ago.
Category: Infiniti
Expert:  Jay replied 3 months ago.

Hello my name is ***** ***** thank you for your question.

Did you try more than one disc and do you get this error with every disc you tried?

Customer: replied 3 months ago.
Every cd I've tried gives the disc read error. I tried new and cds that I've played before.
Expert:  Jay replied 3 months ago.

If it's happening with every disc, then you have a internal issue with the radio's cd player and it will need to be sent out to be repaired or replaced with a reman though the reman program.

Do you have any more questions on this?

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