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sprinkles08, ASE Certified Technician
Category: Infiniti
Satisfied Customers: 21983
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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I have a g37 convertible. the roof is open and i did not

Customer Question

I have a g37 convertible. the roof is open and i did not know that my daughter had a chair in the trunk. Now the roof won't close.
JA: Has the battery died recently?
Customer: no
JA: What year is your G37?
Customer: 2009
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: was hoping to fix it myself, but not sure what to do
JA: Anything else you think the mechanic should know?
Customer: that's it
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Infiniti Mechanic about your situation and then connect you two.
Submitted: 7 months ago.
Category: Infiniti
Expert:  sprinkles08 replied 7 months ago.

Hello and welcome to JustAnswer!

Depending on exactly what it is doing now and what happened when the top was closed I suspect there may be a mechanical issue. If the top was lowered onto a chair in the trunk and now attempts to come up but stops then it may be binding due to mechanical damage.

Was there a problem getting it to go down fully?
Does it attempt to come up now and stop?