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Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 3390
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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My car is not turning on, all the lights go on but no start

Customer Question

My car is not turning on , all the lights go on but no start is just cranks and that's it . Battery is about a month new .
JA: Does the engine turn over? How old is the battery?
Customer: What do you mean turn over ?
JA: What is the model/year of your Infiniti?
Customer: Is just a month old
JA: What year is your Infiniti?
Customer: Recently bought it
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: 2005
JA: Anything else you think the mechanic should know?
Customer: No I haven't taken it yet cause now my car won't start at all , not even jump starting it . But lights go on like is has battery
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Infiniti Mechanic about your situation and then connect you two.
Submitted: 4 months ago.
Category: Infiniti
Customer: replied 4 months ago.
Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Jay replied 4 months ago.

Hello my name is ***** ***** thank you for your question.

When you turn the key to the ON position is the Security light on Solid?

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