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Jay
Jay, Certified Infiniti Technician
Category: Infiniti
Satisfied Customers: 3607
Experience:  20+years, Nissan and Infiniti experience and currently now working for a Infiniti Dealer
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Jay, Back from the hospital, so the case got closed about my

Customer Question

Hi Jay,Back from the hospital, so the case got closed about my not starting FX37.We openen the front with the timing chain, we instantly saw a fully extensed chain tensioner ...
Submitted: 9 months ago.
Category: Infiniti
Customer: replied 9 months ago.
Customer: replied 9 months ago.
Expert:  Jay replied 9 months ago.

Hello my name is ***** ***** thank you for your question.

If the tensioner was fully extended, that could be due to either timing chain stretch or a timing guide came apart.

Customer: replied 9 months ago.
Expert:  Jay replied 9 months ago.

Oh no.. It looks like your timing jumped on your car as well. Bank 1 exhaust side.

Customer: replied 9 months ago.
Customer: replied 9 months ago.
Customer: replied 9 months ago.
Looks there's some damage on the too? No?
Expert:  Jay replied 9 months ago.

the timing is not at TDC.. Need to put the engine there to see if any of the timing has jumped.

Customer: replied 9 months ago.
Repearable or other engine?
Expert:  Jay replied 9 months ago.

it would be easier to explain and speak to you accepted the premium service so I can speak with you.

Customer: replied 9 months ago.
Well, I am ar work now. Can do that tomorrow when you are able to. What do you think, easy fix or not? I am from Belgium, so we have a time-zone diffirence :-)
Expert:  Jay replied 9 months ago.

I am at work also. I am home at 7 or 8 pm EST till 10 pm. Would that work for you?

Customer: replied 9 months ago.
No problem, what time is it now at your place?
Expert:  Jay replied 9 months ago.

11:15am

Customer: replied 9 months ago.
Ok, here 05:18 now, so should be around 2am for me. No problem with that
Expert:  Jay replied 9 months ago.

ok

Customer: replied 9 months ago.
Hi Jay, it will be tomorrow. Had a hard day at work. Based on the pictures, what can you tell?
Expert:  Jay replied 9 months ago.

I need the engine turned to Top Dead Center firsts then I can tell you more. You want to see all the timing chain marks in this location

https://dl.dropboxusercontent.com/u/105565483/timing%20chain%20line%20up.jpg

https://dl.dropboxusercontent.com/u/105565483/3.5%20Timing%20chain%203.jpg

Customer: replied 9 months ago.
Thanks. Will take a look tomorrow morning.
Expert:  Jay replied 9 months ago.

Ok..

Expert:  Jay replied 1 month ago.

Can we speak later today? I am at work right now in the middle of something.