Infiniti Repair Questions? Ask a Mechanic for Answers ASAP
is it a howl or a hum?
and this is all from the rear?
have they run it on a lift to listen to the rear end?
find a shop to run it on a lift and listen...its likely a pinion bearing or other internal rear end failure
yes if they lift it on a 2 post lift with a man in the drivers seat...with the vehicle in drive they should be able to duplicate and pinpoint the source
my opinion is most dealer service counter staff are lost and should be bagging grocerys... so it may be communication between the service counter and the shop staff..or a unskilled tech diagnosed
wow...find a good mom and pop or independent shop that wants your business...just because its a dealer does not mean they are the best...
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