How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask 3pac2222 Your Own Question
3pac2222
3pac2222, ASE Certified Technician
Category: Infiniti
Satisfied Customers: 3843
Experience:  ase certify tech
6166830
Type Your Infiniti Question Here...
3pac2222 is online now
A new question is answered every 9 seconds

Replace the window regulator and motor on right rear window

Customer Question

Replace the window regulator and motor on right rear window and it's still not working
Submitted: 8 months ago.
Category: Infiniti
Expert:  3pac2222 replied 8 months ago.

hi my name is ***** ***** i can help

Expert:  3pac2222 replied 8 months ago.

did you check for power to the motor ?

Customer: replied 8 months ago.
No I just connected the wires back in
Expert:  3pac2222 replied 8 months ago.

ok you will need to check power to the motor you could have a bad switch

Customer: replied 8 months ago.
How do you check for power to the motor?
Expert:  3pac2222 replied 8 months ago.

do you have a volt meter

Customer: replied 8 months ago.
No
Expert:  3pac2222 replied 8 months ago.

you will need one r a test light

Customer: replied 8 months ago.
All my other Windows work it's just the right rear one I tried replacing the regulator with the motor I purchased and it's not working. The window falls all the way down on its own
Expert:  3pac2222 replied 8 months ago.

if you the replace the motor and regulator then the switch is the only other thing if only one rear window do not work .

Customer: replied 8 months ago.
The main switch on the driver door or the switch on the rear door cause neither work ?
Customer: replied 8 months ago.
I thought maybe there was a reset switch for the window or a fuse that had to be replaced
Customer: replied 8 months ago.
What do I do with the tester I got one now
Expert:  3pac2222 replied 8 months ago.

the fuse work all the windows and the switch will shut off all windows except the driver front

Customer: replied 8 months ago.
Just forget it I'll just take it to the dealer how do I cancel this
Customer: replied 8 months ago.
It's to much of a headache
Expert:  3pac2222 replied 8 months ago.

well i have over a 1/2 hour working with you if you cancel i do not get any pay ?

Expert:  3pac2222 replied 8 months ago.

if that is what you need to do you will have to take it up with the web site

Related Infiniti Questions